Privacy Policy

Last updated:

The short version. We hold as little as we can. Your card details go to the payment provider and never touch this website. We do not track what you watch. Analytics on this site are aggregated and loaded only after the page is interactive. Questions go to @host4k on Telegram.

1. Who this policy covers

This policy covers the website at iptvtrends4k.com and the IPTV Trends subscription service. It explains what we collect, why, and what you can ask us to do about it.

2. What we collect

  • Order details. When you buy a subscription, our payment provider passes us the order reference, the plan bought and confirmation that payment succeeded.
  • Payment data. Card numbers are entered on the payment provider's own hosted page. We never see them, receive them or store them. The provider's own privacy policy governs that data.
  • Your Telegram handle. If you message our support channel, we see the handle you message from and the content of what you send us.
  • Connection data. When you use the service we process the IP address and basic device type your player connects with. This is needed to deliver streams and to detect account sharing and abuse.
  • Website analytics. Aggregated page view statistics via Google Analytics, loaded only after the page becomes interactive.

3. What we do not collect

  • We do not build a record of which programmes or channels you personally watch.
  • We do not run advertising or profiling cookies on this website.
  • We do not sell, rent or trade personal data to anyone.

4. Why we process it

  • To deliver the service you paid for. Creating your access, keeping it running for the term, and reissuing details when you ask.
  • To handle payments and refunds. Matching an order reference to a subscription.
  • To answer support messages. We cannot help without reading what you send us.
  • To protect the service. Connection data helps us spot shared accounts and attacks.

5. Legal bases

Where the UK GDPR or EU GDPR applies, we rely on performance of a contract for delivering the subscription, legitimate interests for security and fraud prevention, and consent for optional analytics. You can withdraw consent for analytics using your browser's own controls.

6. How long we keep it

Order records are kept for as long as tax and accounting rules require. Support conversations are kept while they are useful for resolving your issue. Connection logs are kept for a short operational period and then discarded.

7. Who we share it with

  • Our payment provider, to take payment and process refunds.
  • Telegram, which carries our support conversations under its own privacy policy.
  • Google Analytics, for aggregated website statistics.

We share data with these providers only to the extent needed for them to do their job. We do not share it with anyone else unless the law requires it.

8. Cookies

This website sets no cookies of its own. Google Analytics may set its own cookies once it loads. Nothing on this site depends on cookies to function, so blocking them entirely will not break the site.

9. Security

The site runs over HTTPS with security headers set at the server. Payment data never reaches our systems. We take reasonable technical and organisational measures to protect what we do hold, though no system connected to the internet can be guaranteed absolutely secure.

10. Your rights

Depending on where you live, you may have the right to:

  • Ask what personal data we hold about you and get a copy.
  • Ask us to correct anything inaccurate.
  • Ask us to delete your data, where we are not required to keep it.
  • Object to processing based on legitimate interests.
  • Ask us to restrict processing while a dispute is resolved.

To use any of these, message @host4k on Telegram with your order reference. We may need to keep some records for legal or accounting reasons even after a deletion request, and we will tell you if that applies.

11. Children

This service is for adults. We do not knowingly collect data from anyone under 18. If you believe a minor has subscribed, tell us on Telegram and we will remove the account and the data.

12. Using a VPN

A VPN is not required to use the service. Some subscribers use one for general privacy reasons, which is entirely their choice. It masks your IP address from your internet provider but does not change what we describe in this policy.

13. Changes to this policy

If we change how we handle data, we will update this page and change the date at the top. Material changes will also be announced on our Telegram channel.

14. How to reach us

Telegram is our only contact channel. Message @host4k. We do not operate an email address, a phone line or a WhatsApp number.